Frequently Asked


Is our service legit?

At broken gpu we pride ourselves on being the most secure, reliable, and trustworthy broken GPU digital buyback service. Risk is minimal as you will be able to track your orders progress through your account portal and payments are paid directly to your verified payment option.

Why use broken GPU over competitors?

The benefits to using our service include: no fees, no payment holds, crypto payouts, free shipping, competitive pricing, no selling/waiting time, etc. Quote prices are reviewed on a weekly basis in order to stay competitive in the market.

How do I track my order?

Once you get a quote and complete the checkout process an automated order is created in our system and you will be provided access to our members portal. This portal is specifically designed for our users to track the entire process of their sold components.

Upon order completion you will be provided with a free shipment label via email and can print this label for shipping at your own convenience.

How does it work?

1. Use our instant quote software to receive your quote and proceed to checkout to accept your cash offer. On checkout specify your receiving payment method (paypal or crypto) and shipping (from) address.

2. Free USPS shipment label will be emailed to you on checkout. Print the label, box the GPU, and ship it to us. If the original box is included, we will credit you an extra $15.

3. Upon arrival and inspection we transfer the money to your designated payment option within 2 business days.

How does shipping work?

Once you get to the checkout page, you will be asked for your sending shipment address. Once the order is processed we will email you a prepaid shipping label to you free of charge. Once you’re ready to ship just drop it off at any usps office.

My GPU model isn’t listed:

We are currently only purchasing select gpu models. We are always updating our list- check back at a later date to see if your model is accepted.

When do I get paid?

Payments are made within two business days of us receiving your item.